Is the behavior the same if you perform a clean boot in Windows? How to perform a clean boot in Windows >.

Does the issue occurs if you lower the screen resolution or refresh rate?.

We did some research and didn't find similar problem regarding Surface Pro 7, but we did find a similar forum* rearding Surface Pro 4 and we would like to share some of the suggstions: We would like to suggest trying the Bundled Driver package* available from Microsoft webiste, maybe a different driver will be obtained from this package (or maybe different behavior): This driver 26.20.100.7641 should be one of the customized drivers provided by Microsoft.

We noticed that result of the test is 'Pass' which should be an indication that the processor is working fine. Note: To upload and attach a file, use the 'Drag and drop here or browse files to attach' dialog below the edit box. Use the option 'save all information' to save the.In the Run box please type dxdiag and hit Enter.In the keyboard, press WinLogo key + R.txt file to this thread.ĥ- Please provide a DxDiag* report following these steps: To save the report, once the test is done, click on 'File > View Results File' and attach the. In order to check this further, could you please provide the following details?ġ- Do you know what the driver version is that is constanly installing and causing this behavior?Ģ- Just to make sure, the issue only occurs on the built-in display and when the content of the screen was static or when moving the mouse? So for instance, it does not occur when playing a video or a game, is this correct?ģ- Have you checked if the issue occurs on an external display?Ĥ- Please run the Intel® Processor Diagnostic Tool to test the functionality of the processor :

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Iris plus graphics